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Group Transportation

Group transportation for programs, centers, and community outings

Handicap-accessible buses with multiple wheelchair positions, run on a schedule your program can rely on. Whether it's the same morning route five days a week or a one-time outing, we plan it around your riders.

What group transportation with Masa looks like

Our accessible buses carry ambulatory passengers and wheelchair users together, with multiple securement positions and lift access, so a group doesn't need to be split across separate vehicles. Everyone travels with their peers, which matters more to riders than most schedules account for.

For recurring routes, we build the run with your coordinator: pickup order, timing at each stop, who needs door-to-door help, and how attendance changes are communicated. Consistency is the whole point - the same drivers, the same route, and riders who recognize the person at the wheel.

For one-time trips, we handle the logistics end to end: outings, family events, clinic days, and community programs. Tell us the group size, how many wheelchair positions you need, and the schedule, and we'll put together a plan that works.

Who this service is for

  • Adult day programs

    Daily pickups and drop-offs on a fixed route, with drivers who learn each participant's needs.

  • Senior centers and residences

    Scheduled runs to activities, shopping, and community events for mixed-mobility groups.

  • Clinics and treatment programs

    Coordinated group arrivals for programs where several patients share the same appointment window.

  • Families and community organizations

    One-time accessible transportation for reunions, religious services, funerals, and outings.

How it works

Three steps from your first call to the ride home.

  1. 1

    Tell us about the group

    Group size, how many wheelchair positions are needed, the stops, and whether it's a recurring route or a single trip.

  2. 2

    We build the schedule

    Our office maps the route and timing with your coordinator and confirms the plan in writing before the first run.

  3. 3

    Consistent, reliable service

    Regular drivers, on-time arrivals, and a direct line to our office when the roster or timing changes.

Common trips and destinations

  • Daily adult day program routes
  • Senior center activities and outings
  • Group clinic and treatment appointments
  • Shopping and errand runs for residences
  • Religious services and holiday gatherings
  • Community events and seasonal trips
  • Family reunions and funerals
  • Facility-to-facility group transfers

Safety and comfort

  • Multiple wheelchair positions

    Each chair is secured with its own tie-down system, and ambulatory riders have proper seating and belts.

  • Lift-equipped, maintained buses

    Lifts are inspected routinely and vehicles are cleaned between runs.

  • Drivers who know the riders

    Assigning consistent drivers to recurring routes means someone notices when a rider isn't quite themselves.

  • Accurate headcounts

    Riders are accounted for at every stop, and your coordinator hears from us if something doesn't match.

Service area

Serving Orange, Rockland, and Sullivan Counties, New York.

Group transportation is available across Orange County, Rockland County, and Sullivan County, New York, for recurring program routes as well as one-time trips within and beyond the region.

  • Orange County

    Middletown, Newburgh, Goshen, Monroe, Warwick, Port Jervis, and the surrounding towns.

  • Rockland County

    Spring Valley, Monsey, Nyack, Suffern, New City, Pomona, and nearby communities.

  • Sullivan County

    Monticello, Liberty, Rock Hill, Fallsburg, Wurtsboro, and the surrounding area.

FAQ

Questions about group transportation

Planning transportation for a group?

Share the route, the schedule, and how many riders use wheelchairs. We'll put a plan together.